Contact support and report a problem
Updated 19 October 2026
Write from the app
- Messages — tap your profile picture at the top right and open the Support Team conversation. You can attach photos, videos and documents.
- More → Support → Get Help — opens this help centre in your browser.
Report a problem
If something in the app isn't working, shake your phone on whatever screen you're on. The report goes to our support team with a screenshot. What you've sent is in More → Support → Problem Reports.
Legal documents
More → Support → Legal has the Yeri Seller Agreement and the Privacy Policy. All of them are on the legal page.
Can't sign in to the app? Write to us with the support form.